METABOLISM
Metabolic Living, Natural Health Sherpa, metabolic.com, and Me: The Whole Story
People still find me on Instagram to ask about an order. A protein tub that never came, a charge nobody recognizes, a program login that quietly stopped working one morning. Every time, there's the same small sting. My name and face still hang over the door of a house that was lost years ago. So here's what actually happened. All of it, in one place, because you deserve the real version and not the one pieced together from review sites.
If metabolic.com charged you and nothing came
Start here if that's why you came. I know some of you are being charged right now. Reviews posted as recently as September 2026 describe the same thing: a charge goes through, the order never ships, and nobody answers the email. I don't own or run metabolic.com. I can't see your account, I can't cancel it, and I can't send you a refund (I wish I could). Here is what I would do if it were my card.
- Ask in writing. Email hello@metabolic.com with your name, the date, the amount and the order number. Ask for a refund and for any subscription to be cancelled. Keep a copy. That email is your proof.
- Give it about a week. If nobody answers, call the number on the back of your card and tell them you were charged for something that never arrived. Card companies handle this every day, and your written request is the evidence they ask for.
- Stop the next charge. Ask your bank or card company to block future charges from that merchant, so a forgotten subscription can't bill you again.
And if what you really wanted was the workouts, you don't have to buy anything. Every one of them is free at youtube.com/@metabolichuman.
The house I helped build
For years the work was building rooms onto a house. Metabolic Renewal, Metabolic Prime, Metabolic Aftershock, Metabolic Female, Metabolic Male, Metabolic 10. The workouts, the filming, the science behind them... that was mine. The house itself was a different story. The store, the checkout, the emails, the shipping, and above all the marketing belonged to the companies that sold the main programs, which most of you knew as Metabolic Living, Natural Health Sherpa, and metabolic.com.
And here's the confession. The way we marketed back then never sat right with me. You probably remember it. The long videos, the countdown timers, the five upsells after a thirty-seven dollar checkout, the emails that made you feel bad about your body so you'd buy something to fix it. My business partners at the time and I were working hard to move the whole operation away from that, and I'm proud of that effort, but I was still standing inside that house, and my name was on it.
How the house came down
Behind the scenes, the companies that sold the main programs and I started having disagreements. Some of it was about direction. A lot of it was about that marketing. Then the companies ran into problems with their lenders, and eventually the lenders took the whole thing over. The house got foreclosed on, and everything I'd built inside it went with it, including my own workouts.
So the lawyers came in, and the fight started. Getting access to my own material took a long time. Finally I reached an agreement with the lenders to split ownership, and I got everything back. The whole ordeal cost me hundreds of thousands of dollars, and honestly it cost me a good piece of my reputation, which is the part that still stings when those Instagram messages come in.
As far as I can tell, the companies I worked with aren't operating the way they used to, even though the metabolic.com website is still up and, according to recent reviews, still taking payments. I don't own or run metabolic.com, I can't see anybody's account there, and I have no way to fix an order, a charge, or a shipment. If that's why you're here, I'm genuinely sorry, and I'd rather tell you that straight than leave you guessing. The steps at the top of this page are the best help I can give.
What I saw from the inside
It's worth being fair here, because it isn't as sinister as people think. I watched with something close to horror as profit started to drive everything, but nobody in that building woke up wanting to hurt anyone. Building a company that big is an incredibly stressful situation. The payroll is enormous and the lenders want their money. The machine has to keep eating, so you feed it whatever converts, and what converts is usually fear.
That's where I learned the lesson I didn't know I needed. I don't want to do superficial work. I want to do work that's real, work that serves people instead of just selling to them. And I learned something from my clinical practice that most of the industry still doesn't get. People don't change when you give them everything for free, because there's no skin in the game, and without skin in the game there's no belief. But charging beyond what people can afford, and manipulating them with marketing to get there, is not something I'm willing to be part of anymore.
I'm sorry
So let me say the part I've been carrying. I got caught up in it. My name sat on marketing that didn't match the work, and the story I told myself was that the work underneath was good enough to make up for it. It wasn't. It was a mistake, and if you were one of the people who got the five upsells, the charges you didn't expect, or the emails that made you feel worse about your body, I'm sorry.
That whole chapter made me sick for the better part of five years, which is a strange place to be for a guy who teaches people how to work with stress.
Now those companies are gone, and the work is back where it started. It gets led exactly the way it always should have been (no tricks, one fair price, and the truth about what it actually takes), and that feels better than any launch ever did.
The wound is the way
I teach something now that I first had to live. When you're about to become a new version of yourself, the old version has to come apart to make room. It's rarely gentle. Mine certainly wasn't.
The truth is I was almost all the way there with the metabolism work. I knew the body. I knew hormones and workouts and food. Give me a client's sleep, hunger, mood, energy, and cravings and I could tell you what their metabolism was doing. But I kept watching good people with good plans slide back to where they started, and I didn't have the full answer for why.
Some of you only ever knew me as the workout guy, so here's the longer road. I started training people at fifteen and never really stopped. Around twenty-five I was headed to medical school, and I couldn't find much in it about psychology, exercise or how people actually live, so I went into naturopathic medicine instead, back when it was the original holistic, integrative medicine. I've been a naturopathic doctor, licensed in California and Washington, for almost thirty years of clinical practice (with a biochemistry degree underneath it), and the thousands of clients I sat with are where everything in my programs came from.
Losing that house gave me the lesson I needed to get to a place I didn't know I wanted to go. Around fifty I headed back to school for a psychology PhD, and found the traditional field mostly studied breakdown, not breakthrough. So I moved to transpersonal psychology, the study of how people actually grow and change, and I'm a doctoral candidate there now. The missing piece turned out to be the person underneath the plan. That's Next Level Human, the work I do now, and you can read the longer version of that story here: What happened to Jade Teta
The new house
Picture a small house with the front door propped open.
Through the front door is everything I fought to get back, and it's free. Every follow-along workout from Metabolic Renewal, Prime, Aftershock, Metabolic Female and Male 1.0 through 4.0, and all sixty Metabolic 10 workouts now live on the Metabolic Human YouTube channel. That's more than two hundred videos, sorted by program, with no login and no credit card. If you bought one of those programs years ago and lost access, you can do every one of them today at youtube.com/@metabolichuman.
The rooms inside cost something, on purpose, and not much. For about the price of a few coffees a month, the Metabolic Human membership walks you through the house one room at a time, and the rooms follow a model I call SIGNAL.
Picture a signal running down a wire. It starts as a story you carry about yourself and becomes an identity. Then it passes through a gate and lands in your body as your nervous system, your stress hormones, and your immune system. Story, Identity, Gate, Neuro, Adrenal, Lymphatic. Most weight-loss programs only ever touch the last three letters. They climb from the bottom up, inflammation first and then hormones, and they stall right around the nervous system.
Metabolic Human starts down there, with the N, the A, and the L, because the body still matters and it's where most people wake up first. The workouts and the meal plans are right there. Then it goes after the nervous system, the hand on your metabolic thermostat. That's where the daily breath practices come in.
The G is the hinge, and I think of it as both a gate and a gestalt. Think about how a feeling lives in your body. Grief sits in your chest like a stone, and fear tightens your gut before your mind even knows what scared you. I think emotion gets held in the tissue itself, in the connective web that wraps every muscle and organ the fascial system, scientists call it, and in the water that web is soaked in, and I think the whole web works as one piece, holding and resonating with what happened to you long after it happened. I could be completely wrong about parts of this, it's a hypothesis, but it's where the best research I can find is pointing, and it's how I'm integrating it. That web is the gate where a story turns into biology. It's why changing the body alone so rarely sticks.
Above the gate sit the S and the I, the story and the identity, and that's where Next Level Human lives. Metabolic Human gets your body working with you instead of against you. Next Level Human goes after the story that set the thermostat in the first place. Together they're the house I wish I'd built the first time around.
If you did my workouts years ago
Thank you. You trusted me with your body when the house around my work was a mess, and you're a big part of why I never walked away from this work entirely.
Questions people ask
Is metabolic.com still in business?
The website is still up, and recent reviews say it is still taking payments, but as of September 2026 customers report orders not shipping and emails going unanswered. Jade Teta does not own or run metabolic.com and has no access to its orders or accounts.
metabolic.com charged me and my order never came. What do I do?
Email hello@metabolic.com in writing with the date, amount and order number, and ask for a refund. Keep a copy. If nobody answers in about a week, call the number on the back of your card and dispute the charge as an item that never arrived. Your written request is the evidence they will ask for.
How do I cancel a Metabolic Renewal or metabolic.com subscription?
Jade can't cancel it for you, because he has no access to that company's accounts. Ask the company to cancel in writing, keep a copy, and ask your bank or card company to block future charges from that merchant.
Is Jade Teta still part of Metabolic Living, Natural Health Sherpa, or metabolic.com?
No. Those were the companies that sold his main metabolism programs. After disagreements and the companies' trouble with their lenders, the lenders took the business over, and Jade negotiated to get his material back. He has no role in metabolic.com today.
Can Jade Teta help with a Metabolic Renewal order, refund, or charge from metabolic.com?
Unfortunately not, he has no access to orders or accounts there. Contact the company directly in writing, and if nobody answers, your bank or credit card company can help with a charge for something that never arrived.
Where can I get Metabolic Renewal, Metabolic Prime, or Metabolic Aftershock workouts now?
Free on the Metabolic Human YouTube channel, along with Metabolic Female, Metabolic Male, and Metabolic 10, at youtube.com/@metabolichuman.
Is Metabolic Renewal still available?
The original program was sold by companies Jade no longer works with. Every one of its workouts is now free on the Metabolic Human YouTube channel.
Who is Jade Teta?
Dr. Jade Teta is a naturopathic doctor licensed in California and Washington, with almost thirty years in clinical practice and a degree in biochemistry. He is a 9x author, a doctoral candidate in transpersonal psychology, and the founder of Next Level Human and Metabolic Human.
What is Jade Teta doing now?
He runs Next Level Human, which focuses on identity and the subconscious stories that drive our habits, and Metabolic Human, a low-cost membership for the body side of his SIGNAL model (the nervous system, stress hormones, and immune system), which leads into the story and identity work of Next Level Human. He is a doctoral candidate in transpersonal psychology.
Did Jade Teta stop teaching about metabolism?
Not at all. He still thinks metabolism matters a great deal. He just believes it sits downstream of who you decide to become.
The body is where most people wake up first.
The workouts are free on YouTube. The full system, with weekly lessons, meal plans, breath practice and a community, is Metabolic Human, for about the price of a few coffees a month.